FAQs

How can I contact Parkas?

you can email us at info@shopparkas.comwhere our customer service team will be happy to help you with what ever you need!

Do we ship worldwide?

yes

where do we ship from?

UK

can I change or cancel my order? 

as we aim to process orders as fast as possible ,you must request any changes/cancelations within 12 hours of ordering .All requests after this  time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

we accept all major credit cards (VISA,Mastercard,AMEX) and PayPal payments.

How long will it take to receive my order?

Due to high demands, orders may take 2-4 weeks to arrive.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping ,you are eligible for a full refund.